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Faq

Registration

  • What is The Fuck List?

    The Fuck List is an adult dating website, free to join, where people can meet and share explicit contents, it is dedicated to men, women and couples who are looking for flirts, erotic affairs and short-term sexual encounters.

  • Why register to The Fuck List?

    The Fuck List is a meeting place characterized by an explicit, thus safe atmosphere. By subscribing, users will benefit from an environment conceived in order to easily access photos, videos and chatroom. The Fuck List provides easy interactions with other users in order to organize sexual encounters.

  • How to register?

    The registration to The Fuck List is completely free for everyone.

    In the filling fields we will ask you to provide your personal data such as: gender, age, sexual preferences, email address, your city of residence. You can also fulfill your profile with information such as physical appearance and express your preferences and interests about your ideal partner.

    By registering to The Fuck List you accept that some of the provided personal data, such as nickname, sexual preferences, age, country/city, age, will be shown on the website pages.

Payment and billing

  • I am trying to make a credit card payment, but I get a "transaction declined" error message

    If you receive a "transaction declined" error message while trying to purchase your Vip-Pass please make sure that you are entering the correct credit card data: credit card number, CVV and expiration date.


    Our payment system supports credit cards belonging to the Visa, Visa Electron, Mastercard and American Express circuits. If you are using a rechargeable credit card please make sure you have enough credit left to make the payment, otherwise it will be declined.


    It may happen that, for reasons beyond our will and control, the payment gets declined by your bank. It may simply be a temporary problem, so we suggest you to try again to make the payment.


    Please note that once the payment has been successfully processed your Vip-Pass will be instantly enabled, so you can start using the service and contacting other users right away. If you think that your payment was successfully processed but your Vip-Pass is still not active, please contact our customer service.

  • What is the company name that appears on my bank statement?

    All payments made by credit card on The Fuck List will appear under the bank statement: TK CH THEFUCKLIST.


    A note on unrecognized transactions:
    purchasing a product or service online and not recognizing it at your bank may make your future purchases difficult or impossible, please get directly in touch with the company where you made the purchase in case you’ll have billing problems. Click hereto contact our Support service.

Cancellation and subscription renewal

  • How do I cancel my subscription?


    IF YOU SUBSCRIBED USING A CREDIT CARD VIA THE WEBSITE:
    To cancel your subscription as VIP The Fuck List user, log in the site by using your login data, click on your photo icon, on top-right and go to "Edit Profile">"Account Settings".

    The purchase of one of the subscription formulas by credit card over the Internet is automatically renewed for the same period of time chosen, in the absence of cancellation by the user, to be carried out following the procedure described in the section "Account Settings"> "Account Status".

    In order to cancel your subscription is required to fill in some data, including the reasons why you want to cancel your subscription.

    We kindly remind you that cancelling the VIP-Pass subscription won't cancel the video channel. You need to ask them separately.

    IF YOU SUBSCRIBED TO THE VIDEO STREAMING AND DOWNLOAD SERVICE ON HOTXXXHUB VIA THE WEBSITE:
    To be able to un-subscribe on hotxxxhub, log in www.thefucklist.com using your login data, click on the icon of your photo at the top-right and go to "Edit Profile">"Account Settings".

    The purchase of one of the subscription formulas by credit card over the Internet is automatically renewed for the same period of time chosen, in the absence of cancellation by the user, to be carried out following the procedure listed under "Account Settings" > "Account Status".

    To unsubscribe is required to fill in some data, including the reasons why you want to cancel your subscription.

    We kindly remind you that cancelling the video channel won't cancel the VIP-Pass subscription. You need to ask them separately.

    IF YOU SUBSCRIBED VIA THE APP:
    ANDROID
    To cancel your subscription as a VIP TFL user purchased via the Android app, go to www.thefucklist.com, using the same login details (email and password), click on your photo in the top right hand corner and go to "Edit profile" > "Account settings".
    Subscriptions purchased with a credit card via the app are renewed automatically for the same time period initially selected, in the absence of a cancellation on the part of the Subscriber, which can be made by following the procedure explained in the section "Account settings" >"Account status".
    To cancel your subscription you need to fill in some information, such as the reason why you'd like to cancel your subscribtion.

    IOS
    To cancel your subscription as a VIP TFL user purchased via the iOS app, you can follow this procedure in your device's settings:
    1. On the Home screen of your device, tap Settings
    2. Tap your Apple ID then View Apple ID
    3. Under the heading Subscriptions, tap Manage
    4. Tap the subscription that you want to modify and use the options to manage the subscription
    Once the renewal is cancelled, you will have access to the site's contents until the scheduled expiry of your subscription.

  • How do I keep my subscription active?

    There's nothing you have to do to maintain your subscription active as a VIP user, to ensure the best possible experience on The Fuck List our fully automated system will automatically renew your Pass:

    VIP-PASS AUTOMATIC RENEWAL

    As specified in the terms and conditions, your VIP-Pass of 2 days, 7 days, 1 month, 3 months, 12 months, 18 months - acquired through the site or through android app - will automatically renew, in the absence of a cancellation made on the part of the subscriber as described in the terms and conditions.
    The VIP-Pass from 2 days or from 1 month will be renewed every 4 weeks (28 days), in the case of purchase through the website or for the duration of one month (30 days) in the case of purchase through android app.
    The VIP-Pass of 3 months, 12 months or 18 months, acquired via the site or via the app, will be renewed for the same period chosen at the time of purchase.The general conditions of use are described on the terms and conditions, which you can read in the public section, before signing up.

    AUTOMATICAL RENEWAL AT HOTXXXHUB

    As also described on the payment page, your 3-day trial subscription at www.hotxxxhub.com will be automatically renewed.

    The 3 day trial subscription to www.hotxxxhub.com will be renewed every 4 weeks (28 days), in the absence of a cancellation made on the part of the subscriber as described in the terms and conditions.

    The general conditions of use are described on the terms and conditions, which you can read in the public section, before signing up.

Removing profile

  • How can I delete my profile?

    To remove your profile from The Fuck List, log in by using your login data, click on your picture icon on top-right and go to " Edit profile" > " Account settings ".

    From the account settings page choose "Account status", click on "Remove profile" and follow the instructions to complete the procedure.

    Please remember that if you choose to cancel your profile forever you’ll lose all your access and contacts. If you’re a VIP user, you need to cancel your subscription first and then your account.

Problems related to signing in and surfing

  • I tried to register, but by clicking on the 'Free registration' button, nothing happened

    You are probably using a browser that is not properly up to date. We suggest you update your browser to the latest version and to make sure you have Javascript correctly enabled.

  • I signed in but I have some surfing troubles

    If you are using an Ipad or an Iphone, please make sure that your device in not on private mode on, this will cause troubles when surfing online.

  • I just signed up, and haven't received my username and password/email confirmation

    During the registration process, you create your password and the username is the email address you used to register. Both the username and password should have been displayed on screen when you registered your profile, and would have been emailed to the email address you provided when joining. If you are using a free web based email, try checking the spam/junk folder as sometimes important emails can get routed there.

    You may have a new confirmation email, with your The Fuck List credentials, sent to your email address. If that won't work, please contact our customer service, and we will help you locate your username/password.

  • Why can I not access my profile (login)?

    Make sure that you have correctly typed in your access data. If you still can't access, make sure you do not have cookies disabled in your browser; to activate them go to your browser settings and modify your default options. Here you have some options of the most common browsers:

    If you are using Internet Explorer go to "View" and then on the Internet options menu. In the "Privacy" tab, scroll through the list until you find the "accept all cookies" preferences. Now select OK.

    If you are using Chrome, go to "settings" icon on the top right of your browser window, click on the "setting". In the "Settings" tab scroll through the list until you find– show advanced options – go to privacy setting and click on contents options, select the cookie tab and flag "save local data" option. Now select OK.

    If you are using Firefox, go to "setting" icon on the top right of your browser window, click on the "options" icon and then on the "privacy" icon. In the history bar open "use personal settings" And then flag on "accept cookies from websites". Then select OK.

  • I forgot my password. What can I do?

    If you don't remember your Password, you can ask for it to be sent to your email address,

    Go to the top right of the home page of The Fuck List, where you can normally write your access data to login, you will notice that the word "Forgot password", below the login field, is a link. Now, click on it.

    As requested type the email address you chose to subscribe to The Fuck List and then click on "Recover password". An automatic email message containing your password will be sent to that email address.

  • Where can I modify my password?

    You can edit your email address from the "Account settings" > "Login settings" page.

    From the section "Edit password" you can edit your password. To do so, insert your current password in the "Insert the current password" field and then type the new one in the field "Insert the new password", then click on the "SAVE" button. Please note that our system is case sensitive; please make sure you type the correct current password before inserting the new one.

  • Where can I modify my email address?

    You can edit your email address from the "Account settings"> "Login settings" page.

    You can edit the email address, associated with your account from the section "Edit email" just by filling out the required box with the new email address, then simply click on "SEND".

    You will receive a confirmation email to the new address you entered. Please note that the email address associated to your profile is also used to login to The Fuck List, so we suggest you to use an email address that you use often and of which you know the access data.

  • What can I do if my password is stolen?

    The Fuck List respects your personal data in compliance with the current laws on Privacy. We assure you that it is not possible to access a profile without a Password, unless somebody knows it. We suggest you use a hard to guess password and be very careful when using public PCs like the ones found in Internet points.

Email notifications

  • How do I stop receiving email notification?

    If you do not want to receive The Fuck List messages and/or notifications in your inbox, log in The Fuck List by using your login data, click on your picture icon on top-right and go to " Edit profile" > " Account settings ".

    From the account settings page choose "Account status", click on "Email services", you can choose which email messages and notifications to receive by unchecking the ones you don't want to receive. To activate the new settings remember to click on "SAVE".

Incorrect user

  • Improper behaving users

    The Fuck List guarantees the optimal quality of its services as described in the statement of commitment to fairness (no fake contacts added by The Fuck List). If you think a profile is fake or you've received an improper message (spam, advertising, vulgar or racist statements, false statements) from a user click on the "Report comment" or "Report user" link to report it to us. Please always specify the reason for your report in order to make it easier for the moderation team to take the appropriate actions.

  • Blacklist

    If you no longer wish to be contacted by someone you can put those contacts in this section, so that you can't get messages from them. In any time you will be able to restore your contact as non-blacklisted.

  • Users that ask for personal information or money

    Our moderation team works 24x7to ward off potential spammers from the site.

    Be careful with all users who would like to be contacted immediately outside of The Fuck List and/or ask you right away your personal email, your skype name, mobile number or other personal details; these users often want to collect your information for spam. Therefore, exchange your personal details after a few chats on The Fuck List.

    If a user asks you for money (for financial help, to have sex, or any other reason) please immediately report him/her to our team by using the "Report User" link, which is located in your inbox page under the OPTIONS or on each user's personal profile, this way it will be possible to immediately investigate and prevent possible fraud to you and other people.

    We will ask you while reporting, to indicate why you are reporting that user, so that we can offer a service that's as efficient as possible.

    Some tips:
    NEVER write your personal email or phone number on your profile/in photos or video comments
    Be careful with users that tell tragic stories, asking for money NEVER send money to other users
    NEVER give to other users information on your credit card or your bank account
    If someone asks you to create a new profile for him/her, do not do it, it is an common excuse among scammers
    To meet someone new in a safe way, use the The Fuck List private videochat to see and talk in real time, it will be just to two of you and there's no need to leave any contact details!

  • Users that lead to other websites

    If any user invites you to go to a site that DOESN'T contain "thefucklist.com" in its address, be very careful!

    Scammers operate on sites which might look like The Fuck List, but are not, these sites have some forms in which you have to write your email, your The Fuck List password and sometimes even your credit card.

    In these cases you need to protect your personal information, you should therefore be very careful or avoid going to sites recommended by other users in private, sites that might seem related to The Fuck List, but are not, and remember that The Fuck List will NEVER ask you to verify your credit card through your login data!